Privacy Policy

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you interact with our website or programs, including:

• Contact forms: Name, email address, phone number, and message content.
• Enrollment and registration forms: Student name, age, school, parent/guardian name, contact information, and program-related responses.
• Donation forms: Name, email address, and payment information (processed securely by Stripe — we do not store full card numbers).
• Newsletter sign-ups: Email address and name.
• Sponsorship inquiries: Organization name, contact person, email, phone, and sponsorship interest details.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This information is used to analyze trends, administer the site, and improve user experience.

2. Children's Privacy (COPPA Compliance)

SACYFEA complies with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information directly from children under the age of 13. All enrollment and registration information for participants under 18 is collected from a parent or legal guardian.

If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us immediately at [email protected] and we will promptly delete such information.

Student information collected during program registration is used solely for program administration, safety, and communication with parents/guardians. We do not sell, rent, or share student information with third parties for marketing purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process donations and send donation receipts and tax acknowledgment letters.
• To register students and parents for programs, workshops, and events.
• To communicate program updates, schedules, and important announcements.
• To respond to inquiries, questions, and support requests.
• To send newsletters and program updates (with your consent).
• To improve our website, programs, and services.
• To comply with legal obligations and protect the safety of program participants.
• To process sponsorship and partnership inquiries.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use Stripe for payment processing. Stripe's privacy policy governs the handling of your payment information. We may also use email service providers for communications.
• Legal requirements: We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of SACYFEA, our participants, or others.
• Organizational transfers: In the unlikely event of a merger, acquisition, or dissolution of our organization, your information may be transferred as part of that transaction, subject to the same privacy protections.

5. Donation Information & Payment Security

All donations are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card number, CVV, or card expiration date on our servers. We retain donor names, email addresses, and donation amounts for our records, tax reporting, and donor acknowledgment purposes.

As a 501(c)(3) nonprofit organization, we are required to maintain records of donations for tax and compliance purposes. Donation records may be retained for up to seven (7) years in accordance with IRS guidelines.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. Cookies are small data files stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly. We use session cookies for authentication and analytics cookies to understand site usage patterns.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Program participant records are retained for a minimum of three (3) years after program completion. Donor records are retained for seven (7) years per IRS requirements. You may request deletion of your personal information at any time (subject to legal retention requirements) by contacting us at [email protected].

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal retention requirements).
• Opt-out: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us directly.
• California residents (CCPA): California residents have additional rights including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

To exercise any of these rights, please contact us at [email protected] or call (833) 868-2331.

9. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms, partner organizations, or resource sites). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.